FAQ

everything you need to know about your ceramic art purchase

HOW TO
care

A light dusting or rinse with clear water will keep your artwork looking beautiful year after year

for my purchase
HOW TO
pay

We accept all major credit cards and PayPal

for my purchase
HOW TO
ship

We bubble wrap and double box your selection.  Each shipment is insured.  We ship within 5-10 business days.  You will receive a tracking # with shipping confirmation.

my purchase
CAN I
cancel

Sorry, we do not accept cancellations on orders as once an order is placed the packaging and shipping are set in motion.

my purchase
CAN I
return

Each art piece is unique and handmade.  Unless the product is damaged, there is no return or exchange. Your satisfaction is important to us, so please contact us if there are any issues.

my purchase
ARE THE
vases

Yes, they are.

You can use them for fresh or dried arrangements or simply display as artwork.

watertight
CAN I
return

Yes, you can.

Our work can withstand rain, snow and sun though we do not recommend long-term exposure to freezing and no exposure to wind.

outside
display
WHAT IS
return

Ceramics are made from clay.  We use white stoneware clay.  Other types of clay are kaolin (for porcelain) and earthenware (terra cotta).

made of
ceramics