FAQ
everything you need to know about your ceramic art purchase
A light dusting or rinse with clear water will keep your artwork looking beautiful year after year.
for my purchase
HOW TO
care
We accept all major credit cards and PayPal.
for my purchase
HOW TO
pay
We bubble wrap and double box your selection. Each shipment is insured. We ship within 5-7 business days. You will receive a tracking # with shipping confirmation.
my purchase
HOW TO
ship
If you are on your mobile device, please go to our website on a laptop or pad for full details.
Sorry, we do not accept cancellations on orders as once an order is placed the packaging and shipping are set in motion.
my purchase
CAN I
cancel
Each art piece is unique and handmade. Unless we shipped you the product and it arrives damaged, there is no return or exchange. Your satisfaction is important to us, so please contact us if there are any issues.
return
my purchase
CAN I
Yes, they are.
You can use them for fresh or dried arrangements or simply display as artwork.
watertight
ARE THE
vases
Yes, you can.
Our work can withstand rain, snow, and sun though we do not recommend long-term exposure to freezing and no exposure to wind.
outside
CAN I
display
Ceramics are made from clay. We use white stoneware clay. Other types of clay are kaolin (for porcelain) and earthenware (terra cotta).