FAQ
everything you need to know about your ceramic art purchase
HOW TO
care
A light dusting or rinse with clear water will keep your artwork looking beautiful year after year
for my purchase
HOW TO
pay
We accept all major credit cards and PayPal
for my purchase
HOW TO
ship
We bubble wrap and double box your selection. Each shipment is insured. We ship within 5-10 business days. You will receive a tracking # with shipping confirmation.
my purchase
CAN I
cancel
Sorry, we do not accept cancellations on orders as once an order is placed the packaging and shipping are set in motion.
my purchase
CAN I
return
Each art piece is unique and handmade. Unless the product is damaged, there is no return or exchange. Your satisfaction is important to us, so please contact us if there are any issues.
my purchase
ARE THE
vases
Yes, they are.
You can use them for fresh or dried arrangements or simply display as artwork.
watertight
CAN I
return
Yes, you can.
Our work can withstand rain, snow and sun though we do not recommend long-term exposure to freezing and no exposure to wind.
outside
display
WHAT IS
return
Ceramics are made from clay. We use white stoneware clay. Other types of clay are kaolin (for porcelain) and earthenware (terra cotta).